Messaging Channel Automation

SMS and WhatsApp
Automation

Automate first response, follow-up, campaign and confirmation messaging for any sector. Clinic-independent, CRM-compatible setup.

Automation Modules

Messaging Automation Layers

First Response Flow

An automatic welcome and routing message sent within 5 minutes to anyone who fills a form or clicks an ad.

Follow-up and Re-engagement Flow

A follow-up sequence that re-engages leads who did not respond or dropped off at a certain stage.

Campaign and Promotion Messaging

Discount, announcement and promotional campaign flows sent to segmented lists.

Confirmation and Appointment Messaging

Booking confirmations, appointment reminders and cancellation flows for operational messaging.

Segment-Based Flows

Multi-path message flow architecture that varies by customer type, interest or behaviour.

Performance Analysis

Open rate, reply rate, conversion and opt-out metrics driving a continuous improvement loop.

Why Us?

What Sets Us Apart

01

Sector-agnostic setup

E-commerce, tourism, real estate or restaurants — we build standard automation flows for any B2C business.

02

98% open-rate channel

WhatsApp messages are read within 24 hours at rates far above email averages.

03

Response within 5 minutes

Every incoming lead gets an automatic welcome within 5 minutes — boosting conversion chance by 80%.

04

CRM integration is optional

Works at a basic level with a standalone messaging platform; CRM integration improves segmentation quality.

05

GDPR-compliant by design

All flows are built with opt-in consent and a clear opt-out option, compliant with local legal requirements.

How messaging automation scopes are planned

Scope varies by sector, existing CRM infrastructure and automation objective. We offer three tiered setups from first response to a fully integrated system.

Starter scope

First Response + Follow-up

a first-5-minute response and 3–5 stage follow-up flow setup for every incoming lead

Mid-tier scope

Campaign System

a regular campaign and promotional messaging infrastructure sent by segment

Integrated package

Full Automation

first response, follow-up, campaign, confirmation and reporting flows in one system

How We Work

Three-Stage Process

Workflow Mapping

The existing customer journey, response gaps and highest-loss points are identified.

Flow and Content Design

Triggers, message copy, timing and segment logic are designed together.

Integration and Testing

Flows are connected to the CRM or messaging platform, test sends are run and the system goes live.

Real client result · Beauty & Aesthetics

3,016 Customer Conversations, 2.5M+ Reach

3,016

Customer Conversations

2.5M+

Reach

₺146

Cost per Conversation

Zer Güzellik — Multi-layer Meta Ads strategy delivering ₺577K+ budget managed and 6.5M+ impressions in 3 months.

Read the case studyAll case studies

Frequently Asked Questions

Does it work without WhatsApp Business API?
At low volume you can start with the WhatsApp Business app. High volume and full automation require a Meta-approved WhatsApp Business API solution.
Is CRM integration required?
No. At a basic level it works with a standalone messaging platform. However, CRM integration significantly improves segmentation quality and attribution analysis.
How is GDPR compliance managed?
All automation flows are built with opt-in consent and a clear opt-out option. Message content and campaign flows are designed in compliance with local legal requirements.
How does this differ from clinic WhatsApp automation?
The Clinic CRM + RevOps + WhatsApp service covers the CRM integration, patient value calculation and medical brand standards of health tourism specifically. This service builds the sector-agnostic messaging automation layer for any B2C scenario.
Which sectors is it suited for?
It covers every B2C scenario, from post-purchase e-commerce notifications to tourism booking reminders, from real estate enquiry follow-ups to restaurant campaign messages.
How long does automation setup take?
Including workflow mapping, message copy design and platform integration, a standard setup goes live within 2–3 weeks. Complex segment structures and multi-platform integrations may require additional time.
How are open and conversion rates tracked?
Open rate, reply rate, conversion and opt-out metrics are monitored continuously. Performance reports identify which flows deliver the highest conversion and flows are optimized accordingly.

Respond to Every Lead Within 5 Minutes.

We map your current customer communication flow together and identify the exact stage with the highest loss — book a free automation discovery session.

Last updated: June 18, 2026